Returns & Exchanges
At Alvin Art and Drafting Supplies, we stand behind the quality of our professional tools and creative materials. If you are not completely satisfied with your purchase, you may return eligible items in their original packaging within 30 days of delivery.
Initiate Your Request
Log into your account portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the unused items in their original manufacturer packaging, ensuring all technical components and accessories are included to avoid restocking fees.
Ship the Items
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Receive Refund or Credit
Once our warehouse inspects the returned drafting supplies, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing